If you are a QEnergy life support customer and you are currently experiencing a loss of electricity supply please contact your Network on the below telephone numbers under the "Emergency loss of supply contact details for Life Support Customers" or contact QEnergy on 1300 854 407.

 

If you are experiencing power interruptions, please contact your network provider.

 

In a life-threatening situation please call Triple Zero (000).

 

Non-Emergency Loss of Supply Details
 

Queensland

Energex: Loss of power supply, or faults: 13 62 62

Ergon Energy: Loss of power supply, or faults: 13 22 96
 

New South Wales

Ausgrid: Loss of power supply, or faults: 13 13 88

Endeavour Energy: Loss of power supply, or faults: 13 10 03
 

Victoria

Powercor: Loss of power supply, or faults 13 24 12

Citipower: Loss of power supply, or faults 13 12 80

Jemena: Loss of power supply, or faults 13 26 26

SP Ausnet: Loss of power supply, or faults 13 17 99

United Energy: Loss of power supply, or faults 13 20 99
 

South Australia

SA Power Networks: Loss of power supply, or faults: 13 13 66​​

 

Emergency Loss of Supply for Life Support Customers
 

Queensland

Energex: 13 19 62

Ergon Energy: 13 16 70
 

New South Wales

Ausgrid: 13 13 65

Endeavour Energy: 13 10 03

Essential Energy: 13 20 80
 

Victoria

Powercor: 1300 364 301

Citipower: 1800 066 909

Jemena: 13 16 26

SP Ausnet: 13 17 99

United Energy: 13 20 99
 

South Australia

SA Power Networks: 13 13 66