Retail Competition

Q: What is a Market Contract?
A: Market Contracts are specific electricity offers from QEnergy where a customer’s contract rate and terms and conditions may differ from the Queensland Government’s Standard Contract. A market contract sets out the contract rate, period and terms and conditions for each different plan. QEnergy’s Cashflow Assist Program is a Market Contract.

Q. What is a Standard Contract?
A. A Standard Contract is a customer plan which all retailers must offer their existing customers as an alternative to a Market Contract, which reflects the Queensland Government’s gazetted prices and terms and conditions at the time the contract is in force.

‘Come and Go’ is QEnergy’s Standard Contract, where you are free to leave at any time, with no fixed agreement with us. Since we are unable to buy your expected electricity needs in advance, when prices are better, this plan is more expensive than the Cashflow Assist Program.